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du empowers customers with choice of receiving information on latest tailored offers and promotions
Wednesday, 07 July 2010 17:55

In order to keep customers fully informed of du’s latest offers and promotions, du sends SMSs from time to time to its customers.

“Our aim is to keep customers fully informed about our offerings that they can avail the benefits of. Customers now will be able to choose whether they want to receive information from us or not. This innovative facility enables us to enhance our customers’ experiences of our services, commented Farid Faraidooni, Chief Commercial Officer, du. “As a company which promotes flexibility and freedom of choice, we are pleased to comply with the TRA’s policy in offering our valued customers the possibility of opting in or out of receiving information on latest offers and promotions via SMS.”

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Samsung Galaxy S now available in store
Wednesday, 07 July 2010 17:53

Worldwide sales figures of innovative smartphone already in hundreds of thousands

The Samsung Galaxy S smartphone is now available in stores in the UAE. The innovative device which is raising the bar in terms of its wide variety of features and personalization is set to appeal to tech-savvy consumers in the region. Worldwide, a record 200,000 sales have already been recorded in South Korea since the Galaxy S was launched there on June 24.

The 9.9 millimetre thin Galaxy S, which weighs just 119g, is powered by a 1-gigahertz chip and a bright 4-inch WVGA 16M SUPERAMOLED display, which projects a sharper and more distinct display when in sunlight.

Sandeep Saihgal, general manager of mobile phones at Samsung Gulf Electronics, said: “Internationally, the Galaxy S has already seen impressive sales since its launch in key markets, and we are confident we will see healthy sales of the Android™-powered device in the UAE market too. Through the launch of the Galaxy S, we hope for increased market share in the ever-lucrative smartphone sector.”

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The era of next-generation access Building networks to meet new demand
Monday, 05 July 2010 17:49

The coming era of next-generation broadband networks is bringing about the end of telecommunications operators’ traditional deployment model. Operators are being forced to make tough choices, with consumers demanding ever-greater bandwidth to support new applications and services and a larger variety of access network technology and roll-out options, meaning substantial deployment costs. In addition, regulators and public policymakers are becoming more involved in setting expectations for broadband deployment, which calls on operators to take an active role in shaping regulatory policy.

Operators’ strategies for building next-generation broadband networks will have to be carefully tailored. Ultimately, operators will need to develop a plan with the right targets, matching their strengths to their long-term ambitions, building partnerships to roll out infrastructure efficiently and de-emphasising or exiting areas where infrastructure operations are not likely to remain profitable. The transformation promises to be challenging, but inaction in the face of the industry’s major trends is not an option.

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Endesa outsources corporate communications network operations
Monday, 05 July 2010 13:54

· Leading energy company serving 23.5 million customers
· Outsourcing of corporate network
· Network operation center provides service to all Endesa sites in Spain

The largest utility company in Spain, Endesa, part of the market-leading pan-European utility company ENEL, has selected Ericsson to operate its entire corporate telecommunication network through a four-year managed services agreement where Ericsson will be the sole services provider for Endesa's corporate telecommunication network.

The agreement allows Endesa to improve network efficiency and increase focus on its core business as Ericsson takes full responsibility of the daily operation of all services associated with the telecom network; network operations in the network operations center, maintenance, installation services, engineering and construction management.

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UAE Telecommunications Regulatory Authority (TRA) Announces New Anti-Spam Regulatory Policy
Wednesday, 07 July 2010 17:51

Al Ghanim: The new policy will be effective July 2010; consumers will receive messages from their service providers requesting their consent to receive SMS marketing messages

In line with its strategy to further develop and enhance the performance of the telecommunications sector in the UAE, the Telecommunications Regulatory Authority (TRA) has issued a regulatory policy concerning spam in electronic communications, focusing on spam SMS for marketing purposes. The new policy will be applied on both service providers; Emirates Telecommunications Corporation (Etisalat) and Emirates Integrated Telecommunications (du).

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ESET Signs Distribution Deal With Empa
Monday, 05 July 2010 17:46

Empa to distribute ESET’s antivirus solutions across Saudi Arabia; to strengthen ESET’s market share and sales in the Kingdom

ADAOX Middle East, the regional business development center of ESET NOD32 Antivirus, today announced that they have signed a partnership agreement with Empa, a leading IT distribution company in the MENA region, to distribute ESET’s award-winning antivirus solutions in Saudi Arabia. Empa will promote ESET NOD32 and ESET Smart Security to the corporate, SME and retail segments across the Kingdom.

Speaking on their new partnership, Mr. Naeem Hamami, Country Manager, Empa KSA said, “We are pleased to add ESET to our strong portfolio of best-of-breed products. We pride ourselves on offering only the best products to our customers. ESET has gained a reputation of being a superior product in the security software segment in the Middle East region. Since we were in the process of establishing our value division and at the same time ESET was looking to expand their business further in Saudi Arabia, there was perfect synergy between both our companies. Empa has an extensive portfolio of products in the components, PC, notebooks, networking, storage and power supply segments. The only missing part was a security solution, where ESET will be our first vendor to start with.”

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ITU leads effort for reconstruction of Haiti's telecommunications and ICT infrastructure
Monday, 05 July 2010 13:52

ITU leads effort for reconstruction of Haiti's telecommunications and ICT infrastructure Secretary General calls for broadband access for all inhabitants

An international effort led by ITU is underway to speed up reconstruction of Haiti's crucial telecommunications and ICT infrastructure destroyed in the earthquake of 12 January this year.

A high-level Round Table on the topic concluded yesterday in Needham's Point, Barbados, with strong commitment to work with ITU. Participants pledged support, both financial and in kind, to a Trust Fund for Haiti to be set up within ITU.

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NETGEAR launches new channel initiative in KSA
Monday, 05 July 2010 17:50

Announcement of latest partner program coincides with unveiling of new networking, security and storage solutions

NETGEAR, a worldwide provider of technologically advanced, branded networking and storage products has launched the initial phase of a new channel initiative in KSA. The announcement of the latest partner program coincided with the unveiling of the company’s new networking, security and storage solutions, which include the ‘ReadyNAS 4200’, a network storage system with 10Gb Ethernet and iSCSI support for small and medium businesses (SMBs), Quad WAN Gigabit SSL VPN Firewall, unmanaged switches, L2 Gigabit POE Switches, and new wireless controller supporting up to 150-APs.

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Etisalat & du Ready to Share Fixed Line Networks Across the UAE
Monday, 05 July 2010 13:57

The UAE Telecommunications Regulatory Authority (TRA) today confirmed that both the telecom operators in the country, Emirates Telecommunications Corporation (Etisalat) and Emirates Integrated Telecommunications Company (du), are technically ready to open their fixed-line networks for competition.

Both operators will be able to currently provide all fixed-line services, telephone and internet services, and in the near future television services, everywhere in the UAE. This comes in line with the strategies followed by the TRA towards enabling competition in the telecom market.
 
H.E. Mohamad Al Ghanim, Director General of the TRA said: “The step from ‘Etisalat’ and ‘du’ to provide each other with access to their fixed telecommunications infrastructure will allow customers to select service provider in every household and business across the entire nation. The parties have now concluded the negotiations on complex technical and operational details of the network sharing arrangements and are currently in the process of undertaking comprehensive testing of the networks and systems interfaces. Users of fixed telecommunications services across the UAE will be able to access services from both operators once these are commercially launched in the coming months.”

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Netsize Enables Seamless SMS Messaging with Microsoft Dynamics CRM
Monday, 05 July 2010 13:50

Netsize adds SMS messaging as a standard channel to Microsoft Dynamics CRM, enhancing the leading CRM solution with quick SMS messages, SMS marketing campaigns and SMS workflows; plug-in architecture enables easy install in any Dynamics CRM 4.0 system.

Netsize, the leading mobile commerce and communications enabler, today announced version 2 of Netsize mPlug-in for Microsoft Dynamics CRM. Adding SMS as a standard communications channel in Microsoft Dynamics CRM, Netsize mPlug-in enables users of Dynamics CRM to leverage the mobile channel to increase business process efficiency and customer satisfaction.

“Companies are recognizing that mobile messaging enables them to increase business agility and serve customers better,” says Stanislas Chesnais, Chief Executive Officer, Netsize. “With Customer Relationship Management at the center of many business processes, being able to use the mobile channel like any other channel is a must-have.”

Netsize mPlug-in for Dynamics CRM features include quick SMS messaging, SMS campaigns, SMS workflows and dashboard statistics. All features are fully integrated in the Microsoft Dynamics CRM user interface.

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